Lelenno

✦ Commission and payment
All my prices are in USD, and payment is done via PayPal. I will only begin commission work once payment has been received in full.I will send a WIP (work in progress) at the sketch and lineart stages to make sure it's looking good. If you'd like more WIPs, feel free to ask! Major changes are only allowed during the sketch stage.Commissions are usually completed within seven days. Please be patient, as I am a human being and not a machine. If the wait time becomes unreasonable, I will reach out to offer a refund.

✦ Image/Art Use
My artwork is for personal use only. Commercial use is not permitted. If you wish to use my art commercially, please inform me when making the commission.For designs purchased directly from me for $200 USD or more, a free commercial license is included. You don't need to ask!I reserve the right to use my original art as examples or promotional content.

✦ Order cancellation/Refunds
You can cancel your commission before I start the lineart or if your order hasn’t been started yet. Once I begin the lineart, only a partial refund can be offered. If the commission is finished, cancellation is no longer possible.Full refunds are only available if the artwork is still in the sketch phase, or if the commission has not been started at all. Please note that PayPal fees are non-refundable, so the refunded amount will exclude those fees.Feel free to request changes to your order as long as I haven’t started working on it yet. For example, you can change the character or the type of drawing you'd like.

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